Frequently Asked Questions
Everything you need to know about your Evara Jewelry experience.
What materials are used in Evara Jewelry pieces?
We use premium materials including 18k gold vermeil, sterling silver, and ethically sourced gemstones to ensure your jewelry remains timeless and durable.
How should I care for my jewelry to prevent tarnishing?
To maintain luster, avoid contact with perfumes, lotions, and water. Store your pieces in the provided microfiber pouch in a cool, dry place.
Do you offer international shipping?
Yes, Evara Jewelry ships worldwide. International delivery typically takes 7-14 business days depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment in real-time.
Is my payment secure on your website?
Absolutely. We use industry-standard SSL encryption and secure payment gateways like Stripe and PayPal to ensure your financial information is fully protected.